Home / FAQ
Everything international apparel buyers, sportswear brands, and team clubs need to know before initiating production with VORTEX INDUSTRY. Transparent policies on MOQs, pricing, sampling, and global delivery.
Knowledge Base
If you don't find the answer to your specific query below, reach out directly via WhatsApp for an immediate response.
We operate with startup-friendly low minimums: typically 10 to 30 pieces per style/colorway. This allows boutique brands and sports clubs to test new collections without committing to high-risk volume orders. Bulk discounts apply at 50, 100, 250, and 500+ units.
Yes, 100%. We are a pure OEM and private-label manufacturing factory. We manufacture according to your exact tech-packs, artwork, sizing charts, Pantone color codes, and custom neck labels. We build your brand — our name never appears on client garments.
Yes. We strongly encourage pre-production sampling. We construct a 1-of-1 physical sample so your design team can verify fabric weight (GSM), stretch, fit, color accuracy, and embroidery or print placement. Once you sign off, bulk cutting begins.
We export worldwide with established shipping corridors to the United States, United Kingdom, France, Germany, Netherlands, Canada, and Australia. Urgent orders ship via DHL Express, FedEx, or UPS (3–5 transit days). Bulk container orders ship via consolidated sea freight.
• Sampling: 7 to 10 business days from artwork approval.
• Bulk Production: 12 to 18 business days depending on volume and embellishment techniques.
• Air Express Delivery: 3 to 5 business days door-to-door.
We accept standard international business payment methods: Wire Transfer (T/T), Commercial Bank Transfer, Wise Business, and major cards for sample charges. Standard bulk terms are 50% deposit upon order confirmation and 50% upon QC photo/video approval prior to dispatch.
For best print clarity, we recommend vector files: Adobe Illustrator (.AI), Editable PDF, or vector EPS with all text fonts converted to outlines. High-resolution raster files (PSD or PNG at 300 DPI) are also accepted. Our in-house art department assists with digitizing if needed.
Every order passes through our 4-stage inspection checkpoint: raw fabric inspection upon arrival, in-line print/stitching monitoring, finished garment dimensional measurement checks against your size spec, and final needle detection with polybagging.
Our production desk is available on WhatsApp and email to provide instantaneous answers to your technical sourcing requirements.